Crafting Total Human Hospitality Experiences with meaningful impact
We illuminate your business growth and support the transformation for you to deliver profound total human hospitality experiences that matter, are meaningful while remaining authentic. In return you receive input on how you keep what is great and how to transform what needs transformation, all through a positive, balanced, well-founded approach.
In essence, our aim is to make a tangible impact, striving to revolutionize the landscape of human hospitality experiences. Even the smallest changes matter, as we seek to redefine how these experiences are conceptualized, innovated, meticulously executed, and thoughtfully followed through.
Do you wake up driven by the pursuit of hospitality experiences that truly matter, create impact, and inspire lasting memories?
Great then we are here to support you!
Enlightening Brands, Empowering Growth
We guide companies and individuals, offering insights into curating the most meaningful hospitality experiences—translating vision into execution, mission into evaluation.
Designing Transformative
Experiences
Our focus is on transforming the total human hospitality experience, steering it toward meaningful impact. We craft strategies that revolutionize the way stakeholders interact, creating resonance that lasts.
Cultivating Insights for Actionable Change
We stimulate the development of invaluable insights, fostering actionable steps that drive real, tangible transformation in how hospitality experiences are envisioned, innovated, executed, and sustained.
So what about the Total Human Hospitality Experience?
Providing an overarching outlook on the experience your brand aims to achieve
Yes of course the Customer Experience (CX) is one of the most important ingredients in doing so and yes we will focus on CX big time. However, Anicha Consultancy believes – and knows from both scientific research and industry best practices – that to be able to not just deliver the end user with a satisfactory experience and to ensure they come back and share their experiences with others it is about more.
Delivering on the promise
It is about delivering on the promise you as a business make. With that, understanding the total Human Experience (HX) is key. This sheds light on core elements like which stakeholders (e.g. humans) are all involved realizing the experience of the end user. In different terms, this encompasses the entire experience for all stakeholders involved in the total journey (yes coming from the Customer Journey jargon) and specified at significant touchpoints (yes you are right again from the Customer Journey terms).
The Total Human Hospitality Experience:
The Essential Shift
Anicha Consultancy aims to transform your business into a true expert in Total Human Hospitality Experiences, encapsulated in our ‘H*Experience’ formula. You represent the spark connecting the Human to Experience, and we guide you by infusing the Hospitality touch.
Anicha Consultancy believes (and so do our users think now) the starting point for any project is embracing the perspective of the Total Human Experience. This allows you to realize the interdependencies between the different stakeholders – like employees, partners, investors, ambassadors – groups making the final experience possible. AND we happily add a hospitality twist to this. Now what does that mean? Hospitality to us means; the art of fostering meaningful connections, creating experiences that leave a lasting positive impression and feeling genuinely cared for. Ready?
